By providing your mobile phone number and agreeing to receive SMS communications from TechMasters LLC, including verbally, in person, by phone, or through another approved opt-in method, you consent to receive text messages from TechMasters LLC related to your service relationship with us. These messages may include appointment reminders, technician arrival updates, service updates, billing notifications, and other service-related communications.  Message frequency may vary. Message and data rates may apply. To stop receiving text messages, reply STOP at any time. For help, reply HELP. Your consent to receive SMS messages is not required as a condition of purchase.  For more information about how we collect, use, and protect your information, please review our Privacy Policy: www.techmastersva.com/privacy

We may collect personal information that you voluntarily provide to us, including:

Name

Phone number

Email address

Service or property address

Billing and payment information

Information related to service requests, appointments, estimates, invoices, and customer accounts

Communications you send to TechMasters LLC by phone, email, website forms, or text message

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

TechMasters LLC may use your information to:

Schedule, confirm, and manage service appointments

Provide HVAC, refrigeration, maintenance, and related services

Communicate regarding estimates, work orders, invoices, service agreements, and account activity

Send appointment confirmations, scheduling updates, technician arrival notifications, service reminders, and other transactional communications

Respond to customer questions and service requests

Process payments and maintain business records

Improve our services and customer experience

Send promotional or marketing communications when permitted by law and when appropriate consent has been provided